Accurate, on-time deliveries are J.B. Hunt's specialty, but the customers that we serve receive a number of unexpected benefits such as improved margins, lower administrative costs and stronger balance sheets. Though each solution is unique, this means the same thing for all of our customers - a better, more profitable business. While we know transportation, our customers know their industry. Together, we address concerns, solve operational problems and anticipate needs to deliver value through leading solutions.
One accident can devastate a business' finances and reputation. And regulations change so frequently that they require constant attention to avoid fines and protect those on the road. Safety is part of J.B. Hunt's culture, and we have innovative ways to monitor and comply with all industry regulations. We use enhanced driver training programs and new, cutting-edge technology to absorb operational risk and give our dedicated customers peace of mind.
Transportation accounts for a small percentage of business expenses but requires ample time and money to manage efficiently. J.B. Hunt takes responsibility for removing empty miles and managing backhaul to optimize routes and save time and costs. We give customers full visibility of all expenses as well as the knowledge and flexibility to help make good business decisions.
Innovative technology is essential to running a good business today. Unfortunately, it's also expensive and changes continuously. J.B. Hunt implements the latest technology to enhance visibility and on-demand tracking, which keeps goods moving and customers happy. Combining this with 50 years of supply chain success creates the best solutions using today's digital tools at a low cost for our customers.
With large fleets and four distinct operating units, J.B. Hunt has the flexibility and scale to allocate personnel and equipment to expand or contract and meet changing business needs in an instant.
Elevate customer service
Good customer service has never been as important to a company's reputation as it is today. Businesses work hard to develop quality products for consumers, and the delivery experience is an extension of those goods. J.B. Hunt knows each of these products has unique requirements such as critical delivery windows and special handling needs. And repeat customers mean success, so we work with customers to exceed those requirements and execute a perfect delivery by well-trained professionals every time.
The strongest businesses are built on solid brands that are meaningful to consumers. To uphold these brands, J.B. Hunt customizes driver uniforms and delivery trucks with dedicated customers' logos. We are more than just an extension of these brands; we are ambassadors of them, because we are committed to representing customers in the best way. Updated equipment and outstanding service reflective of a company's values mean improved delivery experiences, better business and stronger brands.