Privacy Policy

Last Updated: May 15, 2017

At J.B. Hunt Transport, Inc. (“J.B. Hunt,” “we,” “us,” or “our”), we take your privacy seriously, so we want you to know how we collect, use, share and protect your personal information.

This Privacy Policy tells you:

This Privacy Policy applies to personal information that we collect about you on this website, jbhunt.com (the “Website”), and our blog, blog.jbhunt.com, and to personal information that you submit to us or that we collect via our mobile applications, software, or any other J.B. Hunt product or service that incorporates this Privacy Policy by reference (all of which, including the Website, are collectively referred to in this Policy as the “Site”).

For all non-U.S. users of, or visitors to, the Site, any information you provide, including any personal information, will be transferred to and processed by, a computer server located within the United States. Your personal information will be handled in accordance with this Privacy Policy and U.S. law, which may be less stringent than the law where you reside.

The Information We Collect About You

Information You Provide to Us or Authorize Us to Receive
We collect information that you voluntarily share with us or permit us to receive. For example, when you create an account, request a quote, seek product details, or use the Site’s products and services, the information we collect from you on the Site may include, among other data:

Surveys and Contests
From time-to-time, our Site may request information in order for you to participate in surveys or contests. Participation in these surveys and contests is completely voluntary; you may choose whether or not to participate and therefore whether to disclose the requested information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level). For contests, contact information will be used to notify the winners and award prizes, and may be used for other purposes, if specified. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site and J.B. Hunt services. J.B. Hunt may use third-party services to administer surveys through the Site or through links to external websites or applications. Your participation in surveys administered by third parties is subject to the terms and conditions and privacy policies of such third parties.

Information We Collect Through Technology
We collect information through technology to enhance our ability to serve you. For example, when you visit the Site, we may collect your domain name, Internet Protocol (IP) address, browser version, operating system, and the website you passed through to reach our Site. In addition, our Site gathers certain usage information like the numbers and frequency of visitors to the Site and its areas, activity levels, most used browsers, and other useful statistics similar to the television ratings which tell how many people tuned into a program.

Do we use cookies on our site?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the Website to recognize your browser and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits to the Website. For example, when you return to the Website after prior visits, cookies provide information to the Website so that it will immediately recognize you as a return visitor, which can improve your browsing experience and save you time when returning to the Website or specific pages on our Website.

Depending on the browser you use, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by adjusting your browser settings. Like other websites, if you turn your cookies off, some of the features on jbhunt.com may not function properly.

Google Analytics and Other Third Parties
We use cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding visitors to the Website. These cookies collect data tied to a user’s IP address such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting jbhunt.com. Based on this information, Google Analytics compiles aggregate data about Website traffic and Website interactions, which we use to offer you a better experience when you visit jbhunt.com. Other Google advertising features we use include Dynamic Remarketing, DoubleClick, and AdWords Conversion. You can obtain more information about Google Analytics here: https://www.google.com/analytics/learn/privacy.html?hl=en-GB. For information about how to prevent your data from being used by Google Analytics, visit https://support.google.com/analytics/answer/181881?hl=en&ref_topic=2919631.

We may use other trusted third-party services from time to time, including but not limited to Adobe Analytics (Omniture). Omniture uses cookies either stored or retrieved from your computer to help us analyze visitor behavior and improve our offerings and design based on user needs. You can obtain more information about Adobe’s Omniture service, including how to opt-out, here: http://www.adobe.com/privacy.html#optout.

Your ‘Do Not Track’ Browser Setting
Do Not Track (“DNT”) is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal information. Our Site does not currently respond to DNT browser settings across all pages and features of the Site. We will not collect personal information about your online activities over time and across third-party websites or online services, regardless of whether you choose the DNT browser preference. However, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. These tools may collect personal information about you or your online activities at this Site or across different sites over time by using cookies or by any other means.

Links to and Plug-Ins from Other Websites or Media
The Site includes links from the Site to sites or applications operated by third parties as well as plug-ins that permit access to third-party sites (such as Twitter buttons) and, with respect to the J.B. Hunt 360 applications, a hosted payment portal (collectively, “Third-Party Sites”). We do not control any Third -Party Sites, and we are not responsible for any information they may collect. The information collection practices of a Third -Party Site are governed by that site’s privacy policy. It is your choice to enter any Third -Party Site. We recommend that you read the privacy policy of any Third-Party site that you choose to visit from the Site.

How We Use the Information We Collect About You

We use the information we collect about you to serve you and improve your experience at the Site. Some examples include the following:

Data Retention
Information about you that we have collected and maintain pursuant to this Privacy Policy will be purged consistent with generally acceptable industry standards for data destruction applicable to the specific nature and type of any such information.

How We May Share Information About You

We do not sell, rent, or trade your personal information to third parties. The following are some of the ways we may share your information:

How We Protect the Information We Collect

The security and confidentiality of your personal information is important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access or disclosure and improper use. For example, we use 256-bit Secure Sockets Layer (SSL) encryption to protect the data collection forms on the Site. In addition, access to your personal information is restricted in our offices. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information. All employees with access to personal information are kept up-to-date on our security and privacy practices. After a new policy is added, these employees are notified and/or reminded about the importance we place on privacy, and what they can do to enhance protection for our customers' personal information. In addition, the servers that we use to store personal information are kept in a secure, restricted access area.

It is important for you to protect against unauthorized access to your computer and to your account. Be sure to log out of your account or to close your browser after you have completed your visit to our Site.

Please note that despite our reasonable efforts, no security measure is ever perfect, so we cannot guarantee the security of your personal information.

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age. Our Site, products, and services are all directed to people who are over the age of 13. If you are under the age of 13, you are not authorized to use this Site.

Ownership of Information and Materials You Voluntarily Submit to Us Via the Site

Except as otherwise provided in any Terms and Conditions applicable to the Site, we are the sole owners of any information that you submit through the Site, and any photos, documents, works of authorship, or other items (“Contributed Materials”) that you voluntarily provide to us through the Site. We are not obliged to return any Contributed Materials to the person contributing them. We reserve the right to delete, modify, or create derivative works based on Contributed Materials prior to using them on the Site or for other purposes except where prohibited by copyright laws. Minors (someone under the age of 18) should not submit any Contributed Materials without the prior consent of their parent or legal guardian.

MapPoint Terms of Use and Privacy Statement

We use Microsoft MapPoint software which conforms to the following terms of use and privacy policy:

Microsoft MapPoint Terms of Use:
http://go.microsoft.com/fwlink/?LinkId=21969

Privacy Statement:
http://go.microsoft.com/fwlink/?LinkId=21970

Copyright Notice:

All Contents Copyright © 2017, J.B. Hunt Transport Services, Inc. and J.B. Hunt Transport, Inc. All rights reserved. All text, images, graphics, animation, videos, music, sounds and other materials on the Site are subject to the copyrights and other intellectual property rights of J.B. Hunt. J.B. Hunt owns the copyrights in the selection, coordination and arrangement of the materials on this site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.

Have a Question or Want to Update or Correct Your Personal Information?

If you have any questions about this Privacy Policy, we'll do our best to answer them promptly. In addition, please let us know if you would like to update or correct your personal information. Here’s how to contact us:

Our mailing address is:

J.B. Hunt Transport, Inc.
P. O. Box 130
Lowell, AR 72745
Attn: Director of Corporate Security

We can also be reached at webmaster@jbhunt.com or by telephone at 1-800-4JBHUNT.

Privacy Policy Updates

If we change this Privacy Policy, we will post those changes on this page and update the “Last Updated” date above, which shall constitute the effective date of any changes we made to the Privacy Policy. We encourage you to visit this page on a regular basis to stay apprised of any modification to this Privacy Policy.

If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will notify you by prominently posting a notice of such changes on our homepage before implementing them and by stating the effective date of the changes. Your continued use of the Site following the effective date of any such changes constitutes your full acceptance of those changes.